Terms of Service

Last Updated: November 20, 2025

Agreement to Our Legal Terms

We are profithelm LLC ("Company," "we," "us," "our"), a company registered in Washington, United States at 522 W Riverside Ave Ste N, Spokane, WA 99201.

We operate the website https://gainhelm.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

GainHelm is a profit analytics platform for Amazon sellers that automatically calculates profitability by integrating order data from Amazon Seller Central with fees and advertising spend.

You can contact us by phone at (+1)4256987259, email at [email protected], or by mail to 522 W Riverside Ave Ste N, Spokane, WA 99201, United States.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and profithelm LLC, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We will provide you with at least 30 days' prior notice of any material changes to these Legal Terms. The modified Legal Terms will become effective upon posting or notifying you by email at the address associated with your account. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend that you print a copy of these Legal Terms for your records.

1. Our Services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

2. Intellectual Property Rights

Our Intellectual Property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.

The Content and Marks are provided in or through the Services "AS IS" for your internal business purpose only.

Your Use of Our Services

Subject to your compliance with these Legal Terms, including the "Prohibited Activities" section below, we grant you a non-exclusive, non-transferable, revocable license to:

  • access the Services; and
  • download or print a copy of any portion of the Content to which you have properly gained access,

solely for your internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: [email protected]. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your Submissions

Please review this section and the "Prohibited Activities" section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

You are responsible for what you post or upload: By sending us Submissions through any part of the Services you:

  • confirm that you have read and agree with our "Prohibited Activities" and will not post, send, publish, upload, or transmit through the Services any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
  • to the extent permissible by applicable law, waive any and all moral rights to any such Submission;
  • warrant that any such Submission are original to you or that you have the necessary rights and licenses to submit such Submissions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions; and
  • warrant and represent that your Submissions do not constitute confidential information.

You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party's intellectual property rights, or (c) applicable law.

3. User Representations

By using the Services, you represent and warrant that:

  • (1) all registration information you submit will be true, accurate, current, and complete;
  • (2) you will maintain the accuracy of such information and promptly update such registration information as necessary;
  • (3) you have the legal capacity and you agree to comply with these Legal Terms;
  • (4) you are not a minor in the jurisdiction in which you reside;
  • (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise;
  • (6) you will not use the Services for any illegal or unauthorized purpose;
  • (7) your use of the Services will not violate any applicable law or regulation;
  • (8) you are not located in, or a resident of, any country subject to U.S. government embargo or designated as a "terrorist supporting" country; and
  • (9) you are not listed on any U.S. government list of prohibited or restricted parties.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

4. User Registration

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5. Purchases and Payment

We accept the following forms of payment:

  • Visa
  • Mastercard
  • American Express
  • Discover

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars.

You agree to pay all charges at the prices then in effect for your subscription and you authorize us to charge your chosen payment provider for any such amounts. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

6. Subscriptions

Billing and Renewal

Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. The length of your billing cycle is monthly.

Free Tier

We offer a free tier with no time limit to users who register with the Services. The free tier includes processing up to 100 orders per month and access to 30 days of analytics history. You may continue using the free tier indefinitely, subject to the usage limitations specified for that tier.

No credit card is required to use the free tier, and you will not be charged unless you explicitly choose to upgrade to a paid subscription plan. You may upgrade to a paid plan at any time through your account settings.

If your usage exceeds the free tier limits (100 orders per month), you may be required to upgrade to a paid plan to continue using the Services without interruption.

Free Trial

All paid subscription plans include a 7-day free trial. Your trial begins when you activate a paid subscription. You will not be charged during the trial period. If you do not cancel before the trial ends, your subscription will automatically convert to a paid plan and you will be charged the applicable monthly or annual fee.

Trial Reminder: We will send you an email notification 3 days before your trial ends to remind you that billing will begin. You can cancel at any time during the trial without being charged.

You may cancel at any time during the trial period without charge by visiting your account settings or contacting [email protected]. If you cancel during the trial, you will not be charged.

Cancellation

You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term. If you have any questions or are unsatisfied with our Services, please email us at [email protected].

Fee Changes

We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

Refunds

Subscription fees are generally non-refundable. If you cancel during your 7-day free trial, you will not be charged. If you cancel your paid subscription after the trial period, you will retain access to paid features until the end of your current billing period, but no refund will be provided for the current billing period.

Statutory Rights for EU Users: Users in the European Union have a statutory 14-day cooling-off period from the date of first purchase under the EU Consumer Rights Directive (2011/83/EU). During this period, you may cancel your subscription and request a full refund for any charges by contacting us at [email protected] with "Refund Request" in the subject line.

California Residents: California residents have rights under California Business & Professions Code §17602. You may request a refund within 14 days of your first charge by contacting us at [email protected] with "Refund Request" in the subject line. We do not provide refunds or credits for partial months of service or unused orders in your plan allocation, except as required by applicable law.

7. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  • Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
  • Use any information obtained from the Services in order to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Use the Services in a manner inconsistent with any applicable laws or regulations.
  • Engage in unauthorized framing of or linking to the Services.
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party's uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • Delete the copyright or other proprietary rights notice from any Content.
  • Attempt to impersonate another user or person or use the username of another user.
  • Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms").
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
  • Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
  • Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  • Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
  • Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software.
  • Use a buying agent or purchasing agent to make purchases on the Services.
  • Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
  • Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.

8. User Submissions

The Services does not provide public forums or user-generated content features. However, you may submit feedback, support requests, or suggestions to us ("Submissions"). By sending us Submissions, you agree that:

  • Your Submissions do not contain any confidential, proprietary, or sensitive information.
  • We may use your Submissions to improve the Services without any obligation to compensate you.
  • Your Submissions do not violate any applicable law, regulation, or third-party rights.
  • You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and incorporate your Submissions into the Services.

You are solely responsible for the content of your Submissions. Any Submissions that violate these terms or applicable law may result in suspension or termination of your account.

9. Contribution License

You and Services agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).

By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

10. Data Ownership

You retain all ownership rights to your business data, financial information, and any data imported from your Amazon Seller Central account or advertising platforms. We claim no ownership rights over your data.

We may use anonymized and aggregated usage data for analytics and service improvement purposes, but such data will not identify you or your business. You can request deletion of your data at any time by contacting us at [email protected].

Data Retention

Upon account deletion or app uninstallation, we will delete all your data within 48 hours, including:

  • All shop information and settings
  • All order and product data
  • All advertising spend data from connected platforms
  • All OAuth tokens (deleted within 48 hours)
  • All expenses and custom business data

We may retain certain limited data where required by applicable law or for legitimate business purposes. Specifically: (a) tax-related financial records may be retained for up to 7 years as required by applicable tax law; (b) records necessary for resolving disputes, preventing fraud, or enforcing our agreements may be retained until the matter is resolved. This legal retention applies only to specific records required by law and does not include your general business data, order information, or advertising spend data, which will be deleted within 48 hours as stated above. Any retained data will be stored securely and deleted once the retention period expires.

11. Third-Party Websites and Content

The Services may contain (or you may be sent via the Site) links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content.

Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Legal Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Services or relating to any applications you use or install from the Services.

Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us blameless from any harm caused by your purchase of such products or services. Additionally, you shall hold us blameless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

Third-Party Integrations

The Services integrate with third-party platforms including Amazon Seller Central and Amazon Advertising. Your use of these integrations is subject to the respective terms of service and privacy policies of each platform. You are responsible for maintaining valid accounts and API access with these platforms.

We are not responsible for changes to third-party APIs, service interruptions, data accuracy from third-party sources, or any actions taken by these platforms. You grant us permission to access and process data from these platforms on your behalf solely to provide the Services.

OAuth Access Revocation: If you revoke SP-API access to Amazon Seller Central, certain features of the Services will become unavailable or cease to function. Specifically:

  • Revoking Amazon access will prevent us from syncing order and product data, rendering profit calculations inaccurate or unavailable.
  • Revoking advertising platform access will prevent us from importing ad spend data for those platforms.
  • Your subscription will continue and charges will apply unless you explicitly cancel your subscription through your account settings.
  • We may continue to display cached data collected before revocation, but it will not be updated with new information.

If your access to any third-party platform is revoked or suspended, certain features of our Services may become unavailable. We are not liable for any loss of functionality resulting from third-party platform changes, restrictions, or your revocation of access.

12. Services Management

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

13. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy: https://gainhelm.com/privacy-policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in the United States. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Services, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States.

Data We Collect from Amazon Seller Central

When you connect your Amazon Seller Central account, we collect only the following data necessary to provide profit analytics:

  • Order Data: Order IDs, totals, Amazon fees, fulfillment costs, currency, order status, and timestamps.
  • Product Data: ASINs, SKUs, titles, and cost of goods sold (COGS).
  • Account Information: Your Amazon Seller ID, marketplace, and currency settings.

We do NOT collect or store any customer personal information from your Amazon account. This includes customer names, email addresses, phone numbers, shipping addresses, or billing addresses. Our Services process only aggregated order and product data for profit calculations.

All data collected from Amazon is encrypted in transit and at rest, and is subject to the data retention and deletion policies outlined in our Privacy Policy and Section 10 (Data Ownership) of these Legal Terms.

Amazon SP-API Terms Compliance

Our use of Amazon data is governed by the Amazon SP-API Terms of Service and the Amazon Marketplace Developer Agreement. We comply with all Amazon data protection requirements.

Data Deletion Requests: We handle data deletion requests as follows:

  • Data Access Requests: When you request access to your data, we will provide the requested data within 30 days.
  • Account Deletion: When you delete your GainHelm account, we will delete all your business data within 48 hours.

You can request data deletion by contacting us at [email protected] or through your account settings.

GDPR Data Controller Information

For users in the European Economic Area (EEA), United Kingdom, or Switzerland: GainHelm is the data controller responsible for processing your personal information. You have the following rights under GDPR:

  • Right to Access: You can request a copy of your personal data we hold.
  • Right to Rectification: You can request correction of inaccurate personal data.
  • Right to Erasure (Article 17): You can request deletion of your personal data, and we will comply within 30 days, subject only to legally-mandated retention requirements (such as tax records). This right applies to all non-legally-required data.
  • Right to Restrict Processing: You can request that we limit how we process your data.
  • Right to Data Portability: You can request your data in a portable format.
  • Right to Object: You can object to certain types of processing.

To exercise these rights or for any data protection inquiries, please contact us at [email protected]. We will respond to your request within 30 days (or as required by applicable law). You also have the right to lodge a complaint with your local data protection authority.

Data Breach Notification

In the event of a data breach affecting your personal information, we will notify you via email within 72 hours of discovering the breach, as required by applicable law (including GDPR Article 33). Our notification will include the nature of the breach, the categories of data affected, the likely consequences, and the measures we have taken or propose to take to address the breach and mitigate its effects.

14. Term and Termination

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

15. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

Service Availability

We strive to maintain 99% uptime for the Services, measured monthly, excluding scheduled maintenance. We will provide advance notice of scheduled maintenance when reasonably possible. This availability target is a goal, not a guarantee, and does not create any warranty or entitlement to refunds or service credits.

Beta Features

We may offer beta, experimental, or early-access features from time to time. These features are provided "as-is" with no warranties and may be modified, discontinued, or removed at any time without notice. Beta features should not be used for business-critical operations. By using beta features, you acknowledge and accept the additional risks associated with experimental functionality.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

16. Force Majeure

We shall not be liable for any failure to perform our obligations under these Legal Terms where such failure results from causes beyond our reasonable control, including but not limited to:

  • Acts of God, natural disasters, extreme weather, floods, earthquakes, or other natural catastrophes
  • War, terrorism, riots, civil unrest, or acts of government authorities
  • Epidemics, pandemics, or public health emergencies
  • Labor disputes, strikes, or lockouts not involving our own employees
  • Failures or interruptions of third-party services, including Amazon, hosting providers, cloud services, internet service providers, or payment processors
  • Cyberattacks, denial-of-service attacks, or other malicious technical interference by third parties
  • Power outages, fires, explosions, or equipment failures not caused by our negligence
  • Embargoes, sanctions, or changes in law or regulation that prevent us from fulfilling our obligations

During the period of force majeure, our performance obligations shall be suspended, and the time for performance shall be extended for the duration of the force majeure event. We will make reasonable efforts to mitigate the effects of the force majeure event and to resume normal operations as soon as reasonably possible.

If a force majeure event continues for more than 30 consecutive days, either party may terminate the affected Services upon written notice to the other party. In the event of such termination, you will receive a pro-rated refund for any prepaid fees covering the period after the termination date.

17. Governing Law

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Washington applicable to agreements made and to be entirely performed within the State of Washington, without regard to its conflict of law principles.

18. Dispute Resolution

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") and, where appropriate, the AAA's Supplementary Procedures for Consumer Related Disputes ("AAA Consumer Rules"), both of which are available at the American Arbitration Association (AAA) website.

Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. If such costs are determined by the arbitrator to be excessive, we will pay all arbitration fees and expenses. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in Washington.

Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in Spokane County, Washington, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are excluded from these Legal Terms.

In no event shall any Dispute brought by either Party related in any way to the Services be commenced more than one (1) years after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

Arbitration Opt-Out

You may opt out of the arbitration provisions set forth in this Section 18 by sending written notice of your decision to opt out to [email protected] within thirty (30) days of first accepting these Legal Terms (defined as the date you create your account or first use the Services after these terms become effective). Your notice must include your name, mailing address, account username or email address, and a clear statement that you wish to opt out of this arbitration agreement. If you opt out of the arbitration provisions, we will also not be bound by them with respect to any disputes with you.

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to Informal Negotiations and Arbitration

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

19. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

20. Disclaimer

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

Financial Data Disclaimer

THE SERVICES PROVIDE PROFIT ANALYTICS AND CALCULATIONS BASED ON DATA IMPORTED FROM THIRD-PARTY PLATFORMS (SHOPIFY, FACEBOOK ADS, GOOGLE ADS, TIKTOK ADS). WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR TIMELINESS OF PROFIT CALCULATIONS, FINANCIAL METRICS, OR ANY DATA PROVIDED BY THE SERVICES. THESE CALCULATIONS AND ANALYTICS ARE FOR INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE CONSTRUED AS FINANCIAL, TAX, ACCOUNTING, OR BUSINESS ADVICE. YOU SHOULD CONSULT WITH QUALIFIED PROFESSIONALS BEFORE MAKING ANY FINANCIAL OR BUSINESS DECISIONS. WE ARE NOT RESPONSIBLE FOR ANY BUSINESS DECISIONS, FINANCIAL LOSSES, OR TAX LIABILITIES ARISING FROM YOUR USE OF OR RELIANCE ON DATA, CALCULATIONS, OR ANALYTICS PROVIDED BY THE SERVICES. THE ACCURACY OF OUR CALCULATIONS DEPENDS ON THE ACCURACY AND COMPLETENESS OF DATA PROVIDED BY THIRD-PARTY PLATFORMS, AND WE ARE NOT LIABLE FOR ERRORS OR OMISSIONS IN SUCH THIRD-PARTY DATA. ADDITIONALLY, WE ARE NOT LIABLE FOR ANY ERRORS IN OUR DATA PROCESSING, CALCULATION ALGORITHMS, OR ANALYTICS METHODS, THOUGH WE MAKE COMMERCIALLY REASONABLE EFFORTS TO ENSURE ACCURACY. YOU ARE RESPONSIBLE FOR INDEPENDENTLY VERIFYING ALL FINANCIAL DATA AND CALCULATIONS BEFORE RELYING ON THEM FOR BUSINESS DECISIONS.

21. Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

22. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

23. User Data

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. We perform regular routine backups of data and implement industry-standard security measures to protect your information.

However, you are responsible for maintaining your own backup copies of critical business data. While we take reasonable measures to prevent data loss, you agree that we shall have no liability to you for any loss or corruption of data except in cases of gross negligence or willful misconduct. You hereby waive any right of action against us arising from any such loss or corruption of data, except where such waiver is prohibited by applicable law.

24. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

25. California Users and Residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

26. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

27. Contact Us

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

profithelm LLC

522 W Riverside Ave Ste N

Spokane, WA 99201

United States

Phone: (+1)4256987259

Email: [email protected]