How to request deletion of your GainHelm data
GainHelm respects your right to control your personal data. You can request deletion of all data associated with your Amazon Seller Central account at any time. This page explains the deletion process, what data is removed, and expected timelines.
When you delete your GainHelm account, all your data is permanently deleted within 48 hours.
What happens after deletion:
If you want to delete your data without uninstalling the app, or if you need expedited deletion, you can submit a manual deletion request.
Email us at [email protected] with the subject line: "Data Deletion Request"
In your email, please provide:
We will process your request within 30 days and send you a confirmation email once deletion is complete.
Example Email Template:
Subject: Data Deletion Request
Hi GainHelm Team,
I would like to request deletion of all data associated with my account.
Amazon Seller ID: AXXXXXXXXXXXX
Account Email: [email protected]
Please confirm once deletion is complete.
Thank you
When you request data deletion (either via uninstallation or manual request), the following data is permanently removed from our systems:
Data That May Be Retained
Anonymized usage statistics and aggregated metrics may be retained for service improvement purposes. This data cannot be linked back to you or your store and is used solely for analyzing product features and performance.
Timeline: Within 48 hours of uninstalling the app
Confirmation: No email confirmation sent (automatic process)
OAuth Tokens: Deleted within 48 hours of uninstall
Timeline: Within 30 days of receiving your request
Confirmation: Email confirmation sent once deletion is complete
Verification: We may contact you to verify account ownership
Timeline: Up to 48 hours after primary deletion
Details: Encrypted backups are automatically purged from our backup systems
Note: Backups are never restored without your explicit authorization
In addition to deleting data from GainHelm, you may want to revoke GainHelm's access to your Amazon Seller Central account:
Note: Revoking SP-API access will prevent GainHelm from syncing new order and advertising data, but does not delete historical data already stored. To delete historical data, follow the deletion instructions above.
If you have questions about data deletion or need assistance with the process:
For more information about how we handle your data, please review our Privacy Policy.