How to request deletion of your GainHelm data
GainHelm respects your right to control your personal data. You can request deletion of all data associated with your Amazon Seller Central account at any time. This page explains the deletion process, what data is removed, and expected timelines.
To delete all your data from GainHelm, send an email to our support team. Your request will be processed within 48 hours.
Email [email protected] with the subject line: "Data Deletion Request"
Please provide:
Within 48 hours, we'll delete all your data and send you a confirmation email.
What happens after deletion:
When you request data deletion via email, the following data is permanently removed from our systems:
Data That May Be Retained
Anonymized usage statistics and aggregated metrics may be retained for service improvement purposes. This data cannot be linked back to you or your seller account and is used solely for analyzing product features and performance.
Timeline: Within 48 hours of receiving your deletion request email
Confirmation: You'll receive an email confirmation once deletion is complete
Verification: We may contact you to verify account ownership before processing
Data Deleted: All records, tokens, and associated data removed from our systems
Timeline: Up to 48 hours after primary deletion
Details: Encrypted backups are automatically purged from our backup systems
Note: Backups are never restored without your explicit authorization
In addition to deleting data from GainHelm, you may want to revoke GainHelm's access to your Amazon Seller Central account:
Note: Revoking SP-API access will prevent GainHelm from syncing new order and advertising data, but does not delete historical data already stored. To delete historical data, follow the deletion instructions above.
If you have questions about data deletion or need assistance with the process:
For more information about how we handle your data, please review our Privacy Policy.